# Canonical metric dictionary

All definitions are proposed for interview practice, not official AI Studios metrics. All business baselines and targets are unknown. SQL measures fictional records only. DB identifiers are independent of SORI K identifiers.

## DB01 · Weekly quality-value accounts

**Meaning:** Fund repeatable customer value

**Business decision:** Fund repeatable customer value

**Formula:** COUNT(DISTINCT account_id)

**Unit:** accounts

**Grain:** account-week

**Numerator:** Accounts with accepted, no-critical-error output and confirmed use

**Denominator:** None; count

**Eligible cohort window:** UTC Monday–Sunday of confirmed_use_at; only complete weeks

**Exclusions:** Internal/test/bot accounts in production; absent in fiction

**Data event source:** v_task; review + use events

**Owner:** Product

**Leading lagging:** lagging value

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Incomplete confirmations undercount; large accounts have more opportunities

**Guardrails:** DB07 coverage; DB09 errors; DB13 cost

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q01

## DB02 · Confirmed quality-use tasks

**Meaning:** Separate output volume from reach

**Business decision:** Separate output volume from reach

**Formula:** COUNT(confirmed_quality_use=1)

**Unit:** tasks

**Grain:** task

**Numerator:** Accepted/no-critical-error tasks confirmed used

**Denominator:** None; count

**Eligible cohort window:** Task created cohort, use observed by cutoff

**Exclusions:** Same as DB01

**Data event source:** v_task

**Owner:** Product

**Leading lagging:** lagging value

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** One source may spawn many locale tasks; duplicates can inflate counts

**Guardrails:** DB01 account reach

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q01

## DB03 · Task milestone counts

**Meaning:** Find the next handoff to investigate

**Business decision:** Find the next handoff to investigate

**Formula:** COUNT(DISTINCT task_id) at each checkpoint

**Unit:** tasks

**Grain:** task-checkpoint

**Numerator:** Tasks with selected recorded checkpoint

**Denominator:** All created tasks for context

**Eligible cohort window:** Task created date range; events observed by cutoff

**Exclusions:** No removal of blocked created tasks

**Data event source:** v_task / sim_outputs

**Owner:** Product analytics

**Leading lagging:** leading

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Missing telemetry differs from abandonment; review/export parallel

**Guardrails:** Q24 flow conservation

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q02

## DB04 · Render completion rate

**Meaning:** Isolate backend reliability from use

**Business decision:** Isolate backend reliability from use

**Formula:** SUM(render_success)/COUNT(tasks)

**Unit:** fraction

**Grain:** task

**Numerator:** Created tasks with >=1 successful attempt

**Denominator:** All created tasks

**Eligible cohort window:** Created cohort and cutoff

**Exclusions:** None; optionally publish eligible-attempt rate separately

**Data event source:** v_task / sim_attempts

**Owner:** Engineering

**Leading lagging:** leading

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Entitlement/consent blocks lower all-task rate without being defects

**Guardrails:** DB02 actual use

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q02

## DB05 · Seven-day confirmed-value activation

**Meaning:** Assess onboarding

**Business decision:** Assess onboarding

**Formula:** SUM(activated7)/COUNT(mature7 users)

**Unit:** fraction

**Grain:** user signup cohort

**Numerator:** Signups with quality-confirmed use in [signup,signup+7d)

**Denominator:** All signups observed >=7 complete days

**Eligible cohort window:** Individual UTC signup window, first 7 days

**Exclusions:** Exclude immature users only; include zero activity

**Data event source:** v_user_cohort

**Owner:** Product analytics

**Leading lagging:** leading for return

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Review must occur before day 7; reported use is incomplete

**Guardrails:** DB07/09; account interference

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q03

## DB06 · Days 28–41 confirmed-value return

**Meaning:** Evaluate recurring need

**Business decision:** Evaluate recurring need

**Formula:** SUM(return28_41)/COUNT(mature42 users)

**Unit:** fraction

**Grain:** user signup cohort

**Numerator:** Signups with quality-confirmed use in [signup+28d,signup+42d)

**Denominator:** All signups observed >=42 complete days

**Eligible cohort window:** Full 42-day eligibility

**Exclusions:** Exclude immature only; include unactivated and zero activity

**Data event source:** v_user_cohort

**Owner:** Product analytics

**Leading lagging:** lagging

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Unconditional signup return is not activated-user retention; natural job frequency varies

**Guardrails:** DB07 coverage by cohort

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q04

## DB07 · Preview review coverage

**Meaning:** Decide if quality inference is trustworthy

**Business decision:** Decide if quality inference is trustworthy

**Formula:** COUNT(reviewed_at)/COUNT(preview_at)

**Unit:** fraction

**Grain:** task

**Numerator:** Previewed tasks with a review

**Denominator:** All previewed tasks

**Eligible cohort window:** Created cohort; reviews by cutoff

**Exclusions:** None; reviewers only after preview in this lab

**Data event source:** v_task

**Owner:** Domain quality

**Leading lagging:** measurement guardrail

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Synthetic reviews sampled; real missingness could be selective

**Guardrails:** Never impute missing as rejected

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q06

## DB08 · Reviewed acceptance

**Meaning:** Choose editing or quality improvements

**Business decision:** Choose editing or quality improvements

**Formula:** SUM(accepted=1)/COUNT(reviewed_at)

**Unit:** fraction

**Grain:** reviewed task

**Numerator:** Reviewed tasks accepted

**Denominator:** Reviewed tasks

**Eligible cohort window:** Created cohort; review observed

**Exclusions:** Unreviewed remain NULL

**Data event source:** sim_reviews / v_task

**Owner:** Domain quality

**Leading lagging:** leading

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Selected sample, not all-task acceptance

**Guardrails:** DB07 and DB09

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q06

## DB09 · Critical content failures

**Meaning:** Hold unsafe or materially incorrect output

**Business decision:** Hold unsafe or materially incorrect output

**Formula:** SUM(critical_error); rate=SUM/COUNT(reviewed)

**Unit:** tasks and fraction

**Grain:** reviewed task

**Numerator:** Reviewed tasks with critical error

**Denominator:** Reviewed tasks for rate; report counts too

**Eligible cohort window:** Review cutoff; versioned rubric

**Exclusions:** Unreviewed are unknown

**Data event source:** sim_reviews

**Owner:** Domain quality

**Leading lagging:** guardrail

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Zero observed does not guarantee zero risk; labels fictional

**Guardrails:** Numbers/names/rights slice review

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q06

## DB10 · Ready latency p50/p95

**Meaning:** Locate slow completed journeys

**Business decision:** Locate slow completed journeys

**Formula:** Nearest-rank percentile(ready_at-created_at)

**Unit:** seconds

**Grain:** completed task

**Numerator:** Ordered elapsed seconds at ceil(p*n)

**Denominator:** Completed task count n

**Eligible cohort window:** Task creation to visible-ready; created cohort

**Exclusions:** Incomplete tasks excluded from percentile, reported separately

**Data event source:** v_task ready_seconds

**Owner:** Engineering

**Leading lagging:** leading

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Completer bias; not full human-review turnaround

**Guardrails:** Q02 noncompletion and Q23 review wait

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q07

## DB11 · Failure recovery to value

**Meaning:** Choose recovery work

**Business decision:** Choose recovery work

**Formula:** COUNT(failed_attempts>0 AND confirmed_quality_use)/COUNT(failed_attempts>0)

**Unit:** fraction

**Grain:** task

**Numerator:** Tasks with failed attempt then quality-use

**Denominator:** Tasks with >=1 failed attempt

**Eligible cohort window:** By fixed cutoff; disclose recovery observation time

**Exclusions:** Pre-attempt entitlement blocks are separate

**Data event source:** v_task

**Owner:** Engineering/CS

**Leading lagging:** leading

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Right censoring and recoverability mix; render recovery differs

**Guardrails:** DB12 repeated work; DB16 debit correctness

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q08

## DB12 · Task retry rate

**Meaning:** Diagnose repeated work

**Business decision:** Diagnose repeated work

**Formula:** COUNT(attempts>1)/COUNT(attempts>0)

**Unit:** fraction

**Grain:** task

**Numerator:** Tasks with multiple render attempts

**Denominator:** Tasks with any render attempt

**Eligible cohort window:** Created cohort

**Exclusions:** Pre-attempt blocks

**Data event source:** v_task

**Owner:** Engineering

**Leading lagging:** diagnostic

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Helpful retry should not be suppressed just to reduce rate

**Guardrails:** DB11 and total cost

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q08

## DB13 · Direct vendor USD per confirmed-use task

**Meaning:** Choose full task improvements

**Business decision:** Choose full task improvements

**Formula:** SUM(direct_vendor_usd)/SUM(confirmed_quality_use)

**Unit:** USD/task

**Grain:** task cohort

**Numerator:** Render/translation/delivery/vendor-review/support costs across all selected tasks

**Denominator:** Confirmed quality-use tasks in selected cohort

**Eligible cohort window:** Task costs allocated to task-created month

**Exclusions:** Period idle/shared excluded here; shown in DB23; customer labor separate

**Data event source:** sim_costs preaggregated in v_task

**Owner:** Product/finance

**Leading lagging:** lagging efficiency

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Low coverage raises denominator uncertainty; rates illustrative

**Guardrails:** DB07, DB09, DB23 full cost

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q09

## DB14 · Customer active review and repair

**Meaning:** Avoid moving work to people

**Business decision:** Avoid moving work to people

**Formula:** AVG(prep_minutes),AVG(review_minutes),AVG(repair_minutes)

**Unit:** minutes/task

**Grain:** reviewed task

**Numerator:** Sum each time category

**Denominator:** Reviewed tasks

**Eligible cohort window:** Created cohort

**Exclusions:** Unreviewed unknown

**Data event source:** sim_reviews

**Owner:** Product/CS

**Leading lagging:** guardrail

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Self-report and selected reviews; customer labor distinct from vendor cost

**Guardrails:** Quality and elapsed time

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q10

## DB15 · Estimated net customer time

**Meaning:** Form a time-saving hypothesis

**Business decision:** Form a time-saving hypothesis

**Formula:** AVG(manual_baseline_estimate-prep-review-repair)

**Unit:** minutes/task

**Grain:** reviewed task

**Numerator:** Estimated baseline less all measured customer task work

**Denominator:** Reviewed tasks

**Eligible cohort window:** Same reviewed cohort

**Exclusions:** Does not include all downstream work; unknown becomes gap

**Data event source:** sim_reviews

**Owner:** Research

**Leading lagging:** proposed outcome proxy

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Invented baseline is not a counterfactual or causal savings

**Guardrails:** Matched task comparison; quality parity

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q10

## DB16 · Entitlement outstanding

**Meaning:** Find double charge/hold leakage

**Business decision:** Find double charge/hold leakage

**Formula:** SUM(reserved-consumed-released) per meter

**Unit:** meter units

**Grain:** task-meter

**Numerator:** Reserved minus consumed minus released

**Denominator:** None; balance by distinct meter

**Eligible cohort window:** Closed-task ledger at cutoff

**Exclusions:** Never combine dubbing minutes, generative credits and video counts

**Data event source:** sim_entitlements

**Owner:** Billing engineering

**Leading lagging:** guardrail

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Simplified reservation model; not public billing implementation

**Guardrails:** Duplicate and failed-job contract tests

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q12

## DB17 · Experiment assignment validity

**Meaning:** Decide if comparison supports inference

**Business decision:** Decide if comparison supports inference

**Formula:** Accounts with >1 assigned variant / assigned accounts

**Unit:** fraction

**Grain:** account

**Numerator:** Accounts exposed to mixed variants

**Denominator:** Assigned accounts

**Eligible cohort window:** Same experiment and exposure period

**Exclusions:** None; diagnose before ITT calculation

**Data event source:** sim_users variant

**Owner:** Analytics

**Leading lagging:** validity guardrail

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Lab intentionally uses seat assignments; Q13 reveals interference

**Guardrails:** Randomize at account; no treatment conclusion here

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q13

## DB18 · Acquisition spend per activated mature user

**Meaning:** Choose a channel test

**Business decision:** Choose a channel test

**Formula:** SUM(acquisition_usd)/SUM(activated7)

**Unit:** USD/user

**Grain:** user/channel

**Numerator:** Allocated signup costs in mature42 cohort

**Denominator:** Activated users within that mature42 cohort

**Eligible cohort window:** 42-day mature signups in selected signup period

**Exclusions:** Immature excluded equally from spend and denominator

**Data event source:** v_user_cohort

**Owner:** Growth

**Leading lagging:** diagnostic

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Not paying-account CAC, no causal channel attribution

**Guardrails:** Later return and commercial conversion

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q14

## DB19 · Mature zero-task share

**Meaning:** Study never-starting customers

**Business decision:** Study never-starting customers

**Formula:** COUNT(no task)/COUNT(mature42 users)

**Unit:** fraction

**Grain:** user

**Numerator:** Mature users with no created task by cutoff

**Denominator:** All mature42 users

**Eligible cohort window:** 42-day eligible signup cohort; no-task evaluated to cutoff

**Exclusions:** Immature users

**Data event source:** sim_users LEFT/EXISTS tasks

**Owner:** Research

**Leading lagging:** leading

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** No sessions or stated intent available; cannot assign cause

**Guardrails:** Interview nonstarters

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q16

## DB20 · Closing subscription MRR

**Meaning:** Review recurring commercial value

**Business decision:** Review recurring commercial value

**Formula:** Opening+new+expansion-contraction-churn

**Unit:** USD/month

**Grain:** account-month

**Numerator:** Normalized monthly subscription value

**Denominator:** None; amount

**Eligible cohort window:** Full calendar months only

**Exclusions:** Usage packs, add-ons and one-off cash not modeled as MRR

**Data event source:** sim_billing

**Owner:** Finance

**Leading lagging:** lagging business

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Illustrative contracts; not GAAP revenue; no reactivation in lab

**Guardrails:** DB21/22 and cash separately

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q17

## DB21 · Gross revenue retention

**Meaning:** Detect existing-value loss

**Business decision:** Detect existing-value loss

**Formula:** (opening-contraction-churn)/opening

**Unit:** fraction

**Grain:** existing account-month

**Numerator:** Retained opening MRR excluding expansion

**Denominator:** Opening MRR

**Eligible cohort window:** Full calendar months; mature contract population

**Exclusions:** Exclude new revenue and expansion

**Data event source:** sim_billing

**Owner:** Finance/CS

**Leading lagging:** lagging

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Plan mix/concentration can conceal logo churn

**Guardrails:** DB22; account churn needs further instrumentation

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q17

## DB22 · Net revenue retention

**Meaning:** Assess expansion versus losses

**Business decision:** Assess expansion versus losses

**Formula:** (opening+expansion-contraction-churn)/opening

**Unit:** fraction

**Grain:** existing account-month

**Numerator:** Existing MRR after expansion and losses

**Denominator:** Opening MRR

**Eligible cohort window:** Full calendar months

**Exclusions:** Exclude new accounts

**Data event source:** sim_billing

**Owner:** Finance/CS

**Leading lagging:** lagging

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Expansion can hide lost accounts

**Guardrails:** DB21 and customer reasons

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q17

## DB23 · Full period service cash contribution

**Meaning:** Understand sustained service exposure

**Business decision:** Understand sustained service exposure

**Formula:** net cash-payment fees-direct costs-idle/shared

**Unit:** USD

**Grain:** period

**Numerator:** Cash contribution after declared service scope

**Denominator:** None; amount, margin=amount/net cash if >0

**Eligible cohort window:** Whole calendar months; October partial excluded by default

**Exclusions:** Acquisition/R&D/corporate overhead excluded from service proxy; R&D separately shown

**Data event source:** sim_billing + preaggregated sim_costs + sim_period_costs

**Owner:** Finance

**Leading lagging:** lagging

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Not accounting gross profit; acquisition needs separate reconciliation

**Guardrails:** Quality, vendor and customer workload

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q18

## DB24 · Heldout task pass by slice

**Meaning:** Select a candidate without averaging harm

**Business decision:** Select a candidate without averaging harm

**Formula:** SUM(task_pass)/COUNT(heldout cases)

**Unit:** fraction

**Grain:** case-candidate-slice

**Numerator:** Candidate passing task cases

**Denominator:** Same independent heldout cases per candidate

**Eligible cohort window:** Frozen development/heldout split

**Exclusions:** Development cases excluded; repeats not independent samples

**Data event source:** sim_eval_cases/results

**Owner:** AI/domain evaluation

**Leading lagging:** pre-release

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Use paired case bootstrap; no real model benchmark.

**Known bias:** Fictional labels; no media or model runs; paired comparison needed

**Guardrails:** Critical failures, reviewer disagreement, latency/cost

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q19

## DB25 · Judge failure-detection recall

**Meaning:** Choose the role of automatic checks

**Business decision:** Choose the role of automatic checks

**Formula:** true_failure_detected/(true_failure_detected+missed_failure)

**Unit:** fraction

**Grain:** heldout case-candidate

**Numerator:** Human-labeled failures detected by judge

**Denominator:** All human-labeled failures

**Eligible cohort window:** Same heldout set

**Exclusions:** Undefined with no failures

**Data event source:** sim_eval_results

**Owner:** Evaluation

**Leading lagging:** guardrail

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Synthetic judge; errors can correlate with the same model

**Guardrails:** False alarms and critical misses by slice

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q20

## DB26 · Engineering capacity demand

**Meaning:** Choose bounded scope

**Business decision:** Choose bounded scope

**Formula:** SUM(eng_weeks) of selected dependent opportunities

**Unit:** person-weeks

**Grain:** opportunity portfolio

**Numerator:** Estimated engineering person-weeks

**Denominator:** None; demand; compare to available capacity after reserve

**Eligible cohort window:** Declared planning horizon, currently unapproved

**Exclusions:** No conversion to calendar deadline

**Data event source:** plan_opportunities

**Owner:** Engineering/PM

**Leading lagging:** planning input

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Low/high reach is scenario range; no causal effect estimate

**Guardrails:** Design/reviewer capacity and dependencies

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q21

## DB27 · Unresolved release gates

**Meaning:** Hold launch until evidence exists

**Business decision:** Hold launch until evidence exists

**Formula:** COUNT(gate state != verified)

**Unit:** gates

**Grain:** requirement-release

**Numerator:** Unverified required gates

**Denominator:** All required gates for context

**Eligible cohort window:** Exact proposed release/version

**Exclusions:** Do not equate test specification with passing result

**Data event source:** plan_gates

**Owner:** Engineering/PM/domain

**Leading lagging:** release guardrail

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** All are unverified; synthetic labels cannot approve real release

**Guardrails:** Named approvals and rollback drill

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q22

## DB28 · Time from creation to confirmed use

**Meaning:** Balance machine and human waits

**Business decision:** Balance machine and human waits

**Formula:** AVG(confirmed_use_at-created_at); percentile recommended

**Unit:** hours

**Grain:** completed useful task

**Numerator:** Elapsed hours across confirmed-quality-use tasks

**Denominator:** Confirmed quality-use tasks

**Eligible cohort window:** Created cohort to use cutoff

**Exclusions:** Unconfirmed excluded, report coverage

**Data event source:** v_task

**Owner:** Product operations

**Leading lagging:** lagging

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Completer bias; mean hides tail; Q23 reports review wait separately

**Guardrails:** Missing-use count and active workload

**Evidence status:** Proposed metric definition; synthetic implementation only

**Baseline:** None

**Target:** None

**Query:** Q23

## DB29 · Eligible payment success

**Meaning:** Separate payment failure from product-value failure

**Business decision:** Separate payment failure from product-value failure

**Formula:** successful unique payment intents / eligible submitted payment intents

**Unit:** fraction

**Grain:** payment intent

**Numerator:** Eligible payment intents with confirmed successful settlement

**Denominator:** Unique eligible submitted intents, including failed attempts under the same intent

**Eligible cohort window:** Declared checkout cohort and settlement lag

**Exclusions:** Internal tests, duplicate transport events; cancellations reported separately

**Data event source:** PROPOSED payment intent and provider settlement events; absent from lab

**Owner:** Billing/growth

**Leading lagging:** commercial leading

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Retries/events are not separate buyers; asynchronous settlement can be delayed

**Guardrails:** Refunds, duplicate debits, customer value

**Evidence status:** Proposed definition; not instrumented or implemented in this lab

**Baseline:** None

**Target:** None

**Query:** None

## DB30 · Mature account paid conversion

**Meaning:** Test sustainable commercial adoption

**Business decision:** Test sustainable commercial adoption

**Formula:** new accounts becoming net paying within 30 days / all new accounts observed 30 days

**Unit:** fraction

**Grain:** account signup cohort

**Numerator:** Eligible new accounts with first settled non-refunded paid subscription in window

**Denominator:** All eligible new accounts mature 30 days, including zero activity

**Eligible cohort window:** [account creation, creation+30d), plus explicit refund-lag policy

**Exclusions:** Internal/test accounts; exclude existing customers; no seat duplication

**Data event source:** PROPOSED account signup, settlement, subscription and refund linkage; not implemented

**Owner:** Growth/finance

**Leading lagging:** commercial lagging

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Sales-led and self-service intent differ; invoice issue is not payment

**Guardrails:** Quality use, refunds, service contribution and mature return

**Evidence status:** Proposed definition; not instrumented or implemented in this lab

**Baseline:** None

**Target:** None

**Query:** None

## DB31 · Stale approval prevention

**Meaning:** Protect current-version distribution

**Business decision:** Protect current-version distribution

**Formula:** blocked stale-version distribution attempts / all stale-version distribution attempts

**Unit:** fraction

**Grain:** distribution attempt

**Numerator:** Stale approval attempts correctly blocked by server

**Denominator:** All stale approval attempts, with audited detection coverage

**Eligible cohort window:** Release/version test suite and production audit period reported separately

**Exclusions:** Do not mix synthetic test and real operational populations

**Data event source:** PROPOSED source/target hashes, approval and final distribution events; absent from lab

**Owner:** Engineering/domain

**Leading lagging:** quality guardrail

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** No detected attempt does not prove no stale distribution; false blocks need auditing

**Guardrails:** Unauthorized distribution and reviewer burden

**Evidence status:** Proposed definition; not instrumented or implemented in this lab

**Baseline:** None

**Target:** None

**Query:** None

## DB32 · Confirmed unauthorized disclosure

**Meaning:** Keep privacy separate from usage growth

**Business decision:** Keep privacy separate from usage growth

**Formula:** count of independently confirmed unauthorized content/data disclosures

**Unit:** incidents

**Grain:** incident

**Numerator:** Confirmed incidents by severity and affected tenant

**Denominator:** No rate denominator required; also report audit coverage and exposure

**Eligible cohort window:** Declared incident detection/reporting period; revisions versioned

**Exclusions:** False positives adjudicated separately; missing audit evidence unknown

**Data event source:** PROPOSED access audit, incident and deletion evidence; absent from lab

**Owner:** Security/privacy

**Leading lagging:** privacy guardrail

**Uncertainty:** Real baseline/target unknown. Fictional outputs are descriptive practice; report n, coverage and slices. Do not interpret a selected cohort as population prevalence.

**Known bias:** Zero reported incidents is not proof of zero exposure; avoid invasive logging

**Guardrails:** Permission canaries, consent/deletion tests and response workload

**Evidence status:** Proposed definition; not instrumented or implemented in this lab

**Baseline:** None

**Target:** None

**Query:** None

## Instrumentation still needed

Real traffic-to-qualified-signup conversion, payment attempts/success, refund reasons, account renewal reasons, customer workload sampling, consent/rights audit, deletion propagation, source-version lineage, independent learning/communication outcomes, live-agent resolution and task-specific latency. These are proposed additions, not fabricated measurements. Define eligibility, event contract and owner before baseline collection.
